The Psychology of Hospitality
On October 12 from 10:00 a.m. to 5:00 p.m. at The Universities at Shady Grove in Rockville, hospitality experts Julia Coney, Andrew Elder, and Tom Sietsema will join founder and moderator Janet Cam for an interactive exploration of wine, food, service, and the guest experience. The first session in the Psychology of Hospitality series combines expert conversation and practical learning with a three-course lunch and guided wine pairing, examining how communication, service, food, and wine shape the dining experience. Participants will also receive a Front of House Certificate of Completion for Session I; https://www.eventbrite.com/e/points-of-view-with-julia-coney-andrew-elder-and-tom-sietsema-tickets-2001001006877